Open Music – Privacy Policy
This Privacy Policy explains the types of information we collect, why we collect it, and how you can manage, review, export, and delete your data. We handle data collection and processing in accordance with the following principles:
- Purpose: We collect and process personal data only for legitimate, specific purposes that we clearly communicate to you. We do not process your data in ways that are inconsistent with those purposes.
- Suitability: We ensure our processing activities are appropriate to the stated purposes, considering the context in which the data is collected and used.
- Necessity: We limit our data processing to what is strictly necessary to achieve the intended purpose, collecting only relevant and proportional data.
- Free Access: We ensure you can easily access information about the duration and integrity of your personal data processing.
- Data Quality: We work to keep your personal data accurate, relevant, and up to date as needed for its intended use.
- Transparency: We provide clear, simple, and accessible information about our data processing practices and the parties involved, while respecting commercial confidentiality.
- Security: We apply technical and administrative safeguards to protect your personal data from unauthorized access, accidental loss, destruction, alteration, or disclosure.
- Prevention: We take proactive steps to prevent any harm that may result from personal data processing.
- Nondiscrimination: We do not process data for unlawful or discriminatory purposes.
- Accountability: We demonstrate compliance with applicable data protection laws through effective privacy practices.
This Privacy Policy applies specifically to the services provided by Open Music and does not cover the practices of other companies, organizations, or third parties that may advertise our services or promote third-party offerings.
What Information Does Open Music Collect?
We group the information we collect into two main categories:
- User Interaction Data: Information about how you interact with our services.
- Aggregate Content Data: Information related to the content you view or use.
We collect this information to improve your experience, from basic preferences such as language selection to more advanced insights such as content relevance and advertising performance. The exact information collected and how it is used depend on your interaction with our services and your privacy settings.
You may choose to share information with our partners to improve your experience. However, we will never disclose your data in a way that personally identifies you.
If you are not signed in, we use unique identifiers associated with your app or device. If you sign in using a third-party account such as Google, we may collect information associated with that account.
When you visit our website or use our apps, we automatically collect certain information from your browser or device, including your IP address, cookie data, and the pages you visit. Cookies are small identifiers we send to your device to recognize it and understand how our services are used. You may adjust your browser settings to limit cookies, though doing so may affect some features.
Information We May Collect Includes:
- Service Usage Data: Such as age, gender, language preferences, search queries, videos viewed, interactions with content and advertisements, voice and audio data used in audio features, purchase history, and software version.
- Service Quality Data: Such as device interaction data, IP address, crash reports, system activity, and connectivity details.
- User Download Data: Information related to app downloads, including which apps were downloaded and average download speed.
- Aggregate Content Statistics: Data such as the number of contacts on your device or the number of apps or songs stored, collected in a way that does not identify you personally.
- Hardware and Software Identification: Information about your device type, settings, operating system, and mobile network information.
- Location Information: Data about your location collected through GPS, IP address, and device sensor data.
- Google User Data: If you connect Google Drive, we may require your email and/or Google account identifier to access your files. This data is not transferred from your device.
To enable audio file playback, downloading, and uploading, you must grant the app access to your Google Drive files, limited to specific audio file types such as mp3, mp4, and flac. You may download and upload audio files from your Google Drive account at any time.
Additional Notes
- In the event of a software crash, the crash report may include operating system details.
- If you download content through our desktop software, we may store a copy on your computer for easier future access.
- If you provide your name and email address, we may use this information to contact you about our services and products. You can opt out of these communications at any time.
- We do not knowingly collect personal information from children under the applicable age in your country without verifiable consent from a parent or legal guardian. If you are a child, please do not register or provide personal information without permission. If we learn that we have collected personal information from a child without consent, we will delete it promptly.
- The data we collect may be sent to our servers in the USA in aggregated form for analysis. We will not collect the following information without your explicit consent:
- Your or your friends’ phone numbers
- The content of your text messages
- Your music, photos, videos, or any content downloaded through our services
- Sensitive personal data relating to racial or ethnic origin, religious beliefs, political opinions, health, or sexual orientation
We retain information for as long as necessary or useful. Even after processing of personal data ends, we may continue to use and disclose your information as permitted by this Privacy Policy and applicable law.
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information in accordance with the General Data Protection Regulation (GDPR).
This Privacy Policy provides an overview of our practices. It does not guarantee that your information will never be disclosed, as unauthorized access or unforeseen circumstances may still occur despite our efforts to protect your privacy.
Why Does Open Music Collect Information?
To improve content discovery and user experience, we follow our core values of continuous improvement and user value. The information we collect helps us enhance our services.
- Service Provision and Improvement: We use your information to provide, maintain, and improve our services so they remain stable, fast, and effective.
- Personalized Services/Advertising: We may tailor recommendations, content, and services to your preferences. We do not show personalized ads based on sensitive categories and do not share information that personally identifies you.
- Performance Measurement: We analyze data to understand how our services are used and to improve features and advertising performance.
- User Interaction: We may contact you about account activity or important events to help keep the service safe and responsive.
- Public Policy Protection: We may use information to improve service safety and comply with legal obligations.
Your Rights Regarding Personal Information
You have rights over your personal data, including your rights to privacy and protection. You may request the following regarding your processed information:
- Confirmation of Processing: Confirm whether your data is being processed.
- Access to Data: Review and manage your personal data when signed in, or manage information linked to your browser or device when signed out.
- Correction of Data: Request correction of incomplete or inaccurate information.
- Anonymization, Blocking, or Deletion: Request anonymization, blocking, or deletion of unnecessary or excessive data.
- Data Portability: Request a copy of your data for use with other services.
- Deletion of Personal Data: Request deletion of your personal information unless it is required for legal or other legitimate purposes.
- Information on Data Sharing: Ask which public or private entities have received your data.
- Consent Denial Information: Understand the consequences of refusing consent for data processing.
- Revocation of Consent: Withdraw your consent at any time through available methods.
Sharing Your Information
When you choose to share your information publicly, your consent is implied. We may share your information with third parties only with your consent, and we may also provide data to trusted partners for processing under our instructions.
To support personalized services, we may share necessary information with third parties, including YouTube API Services, Google AdMob, Facebook, Vungle, and Pangle. Please review their privacy policies for more information.
International Data Transfer
Your information may be processed on servers located outside your country. We strive to comply with applicable laws and apply the same protections described in this Privacy Policy regardless of where your data is processed.
Security Measures
Open Music uses strong security measures to protect your information from unauthorized access, alteration, or destruction. We use encryption, regularly review our data handling practices, and restrict access to personal data to authorized personnel only.
Changes to This Policy
We periodically review and update this Privacy Policy to ensure compliance with applicable laws. Any significant changes will be clearly communicated, and the date of the most recent version will always be shown below.
Last Updated: June 2025
CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at:
support@openmusicapp.org